Why Windows Phone 8 is strictly mediocre and why Microsoft should be worried.

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I have been on Windows Phone for nearly 2 years now. I still have my 2010 WP7 HTC Mozart. What brought me to this shiny new ecosystem was the UI – simple and fluid – it was clearly distinct and I made the switch from iOS and never looked back. However, I am starting to look more closely at  more than one ecosystem now  because WP8 isn’t even half as good as I’d expected it to be. Before you read this further – I want you to keep in mind that I am someone who uses this device at a level different from your average smartphone user so they probably don’t care about most of the annoyances. Personally, I have seen people who just need Facebook and WhatsApp and they are done with their smartphone decision. Yep, that wouldn’t be me - as a “hardcore” smartphone users – I need all the new apps, new features, timely updates, good support and the list goes on.

If we rewind the whole Windows Phone story to the early days, as someone who has been part of all updates from minor to major – I wanna take you through my experiences. Pre NoDo era was mostly fun and as far as I remember only Microsoft employees and handful of hardcore MS fanboys and Metro lovers actually bought the device. It was incredibly low on features (in fact it didn’t even have copy and paste and boy it was a hard decision justifying the update) but everyone was excited about a new operating system and then we had the NoDo update of course and the world moved on. What I think was the critical success point in whatever you make out of the Windows Phone 7 story was how Microsoft did the Mango update. Mango was why Windows Phone 7 caught the attention of the globe. It was absolutely a major update and that was the point where I knew this ecosystem will be here to stay. Everything was perfect – you had incredible Mango apps in work, SDK was ready and the best part? Developers got early access to the brand new Operating system and dev evangelism touched it’s peak, as we all know, post Mango. Then of course, we had Tango and then finally Windows Phone 8 announcement. Windows Phone 8 announcement was incredibly exciting since we knew how the current OS experience was restricted by hardware and hardware by the kernel so WP8 was the right thing to do. However, expectations were high since Google and Apple were iterating very quickly and Microsoft had a huge task of kernel shift and new SDK and a lot of incredibly important things. WP8 launch was pretty bad from developer point of view, only few developers actually got the SDK before launch and we had a lot of broken promises (like the so called “enthusiast program”).

I am going to illustrate a few problems I have with the current version of Windows Phone 8 and  right below and remember this coming up from someone who has used WP consistently and extensively for nearly 2 years:

  • Lack of Notification Center: I remember during Mango release, I was constantly on twitter chatting with MS devs and asking them for a notification center and they gave the standard reply that you will still get if you ask the Redmond folks “Live tile IS the notification center – you get all the updates and information / notification on your homescreen”. Fair enough but am I supposed to sit blankly at the screen every second of the day or wait 30 minutes for a tile to be updated or better yet wait for a push notification to come and decide to pick between a sip of coffee or clicking on the notification before it goes to a never to be discovered black hole? The answer is simple: Get us a notification center immediately. This is 2013 and the supposed no.3 mobile ecosystem doesn’t have a notification center boggles me and there are reports suggesting that Microsoft is working on one so hopefully we’ll see it soon. What is intriguing to me is how Microsoft will bring notification center into the UX. Right now, w/o the notification center – just like wp7 – I am not paying for push notification applications and my WhatsApp and Facebook application becomes useless when I get a lot of notifications so it’s kinda pointless to have at this moment. What about apps not pinned on screen? What about notifications for those apps? Yeah, no two thoughts on need of Notification Center hopefully.
  • Me Tile: Me Tile was probably last updated when Windows 95 was released. Not really but I don’t even understand why there’s this amazing utility is sitting on my homescreen  that I use all the time isn’t being updated to it’s full potential. I am a heavy twitter user and there’s no auto “Reply to all” for tweets (this should be by default btw and would be done in matter of minutes but who cares, right?) which means I have to go to a twitter client and do it. This destroys the purpose of the Me tile twitter integration mechanism. Another thing that I would love is auto complete and of course, a favorite button on the application which is probably the least time consuming task and if you think it doesn’t matter – then let me tell you, it’s the small things that matter and this statement will become even more important when Google and Apple release their new OS this year. There’s no escape but to make both large level and small level changes. Second problem with Me tile is the lack of friend tagging during check in. So basic but not implemented. I have to open the Facebook app for it which is great but then again – half baked and mostly useless. I know Me tile is for glancing at notifications but it should do more than just that. It has incredible potential, it’s fast and I would love to see MS upgrade it in next version.
  • The upgrade:- So I upgraded from Windows Phone 7 to Windows Phone 8 last week and the upgrade was pretty good as expected but there was one critical problem : my installed apps. Just like every other OS all your app purchases and installed apps are linked to your account so when you switch devices you can fetch your applications and use on your new device – as simple as that. Windows Phone does that too but with a little twist that made me give up using this feature. WP8 doesn’t allow you (still) to download and install all the applications at once so instead you have to go to every single one of them and click on the download button on the website. Extremely frustrating and I didn’t bother with it after some time. This needs to be fixed.
  • The elusive search button: Okay, this is where my fellow rabid MS and WP fanboys are going to rip me apart but let me be honest about it. Bing sucks. It’s decent for media queries but it’s just bad when compared to Google results. Microsoft should offer a choice to bind search key to a search engine of user’s choice. I know it’s a bad Bing business decision but I am confident it will be a great decision from consumer point of view and consequently for WP. Search button could be a bit more useful, it’s a big darn button on your phone, right? I know some of you have been asking for it since ages but a lot of people apparently like Bing so giving users an option shouldn’t be a bad thing. Search button can also be used for universal search (long press search button for universal search?)  which is another BIG feature missing from Windows Phone 8.
  • Lack of volume profiles: Lack of independent tone selection for stuff like calls, messages and Bluetooth headsets and lack of volume/sound profiles just boggles my mind. I remember using them in good old Symbian phones but I don’t understand what’s stopping Microsoft from doing it. The fact that we don’t have custom tone options for contacts is just infuriating. This reminds me of one thing that annoys me everyday – I have vibrate ON in settings along with a ringtone most of the time, now when I am in a class or at a meeting – I need to make it silent and WP8 offers a silent mode but it still has vibration and now you need to switch vibrate off and switch it ON again when you need it. Minor annoyance I know but sometimes you need a bit of peace of mind.
  • The pseudo Windows 8 -  Windows Phone 8 relationship: When WP8 was coming out, we were excited about all the amazing possibilities of synchronization among the two platforms. Now that both platforms are out and available for months – I think W8 has done an incredible job at gestures and WP8 has done nothing to improve WP7 gestures. I love the app closing gesture on W8 and would love to see it on WP8 but most importantly, what I’d like Microsoft to do is to implement the app switching gesture on Windows 8 to WP8 (left to right swipe from edge to switch between apps) – this is very cool and incredible easy to do (Ubuntu OS even has it!). A Charms bar would be a hard to do WP8 considering screen size but app switching and closing gesture would make the experience consistent and it would be refreshing for the consumers. What’s also funny is that there’s no sync between IE10 desktop and IE10 mobile – not even a “open in IE10 mobile” option in IE10. This is incredibly useful but Microsoft isn’t too bothered with it. There are so many possibilities of sync with W8 – control music and movie apps natively and lots more – but I don’t see MS doing anything about it. A broken promise, IMO. Lack of WinJS on WP8 SDK bothers me way more than I can explain it to you.
  • Rotation lock – Why, Microsoft. WHY. How long do we have to wait for this? What’s stopping Microsoft from adding rotation lock  to Windows Phone? They did succumb to pressure of screenshot but not rotation lock which is something that users expect to be there when they pick up a smartphone. Ridiculous to expect all developers to implement rotation lock on their app.
  • Fix Multi tasking: A simple suggestion: Don’t make developers write extra line of code for fast app resume, just bundle the code when the dev compiles it. Every single wp8 app should have it. Makes the OS feel inconsistent.
  • Store – WP8 store is great but right now I don’t know which apps are WP7 and Wp8 apps unless I open them. There should be a dedicated WP8 only marketplace category and that should NOT be hard to add for Microsoft. It will make the experience for new users a lot better.
  • Always visible status bar – This annoys me because this isn’t something Microsoft is responsible for completely, majority of the developers choose to remove it and you have to get out of the app to check date, time and battery. So instead of giving options to developers – just remove the option and make it visible at all times. Better  – make it visible and tap to hide instead of tap to show. Don’t see how current way of showing it works for anyone.
  • Gapless Audio playback – I don’t think I need to explain this. Just do it, Microsoft.
  • FM radio – I live in a third world country and we are definitely NOT in the kind of place where everyone can afford to stream their music online for a monthly fees with their 3G networks on all the time. No. I do not know what prompted Microsoft to FM radio but whatever did is absolutely the worst possible idea. What do you listen to in case of emergency? Xbox music?
  • Make features available to wider audience – There’s something called Xbox Music on my Windows Phone – fancy, right? Wrong. Xbox Music doesn’t work in India and many other countries and it’s been 3 months since launch and there’s no launch in site. Same thing happened with the Bing audio detection feature in Windows Phone 7. Xbox Music is extremely important, especially for HTC and Samsung users who not only are excluded from Nokia Music access but they also do not have services like Spotify on Windows Phone 8.
  • Making a call is still time consuming:   Just make “RapDialer” the default  application experience on Windows Phone 8. I know MS hasn’t prioritized a lot of things so just buy the company / dev team who made it and make it default. Not asking too much now, am I?
  • Fix the calendar: Not exactly sure what changes Microsoft has made to WP8 calendar coming from WP7 but I don’t see any. There’s still no weekly view! One thing I do not understand is why I cannot see more than one event/appointment on the wide tile. It’s a wide tile now, show us more information!
  • Settings page: If somebody can explain to me the logic behind the ordering of the items in settings page, a free WP goodie for you. I am serious. Make it alphabetical or rearrange it dynamically based on usage pattern. Right now, important stuff are at bottom and everything is mixed up.
  • Lose the password on Kids Corner: I love the concept of Kids Corner (corrected!)  but I hate the name. I’d love a Guest Corner instead – A Kids Corner without a password. The password defeats the purpose of a separate homescreen.
  • Homescreen sync/backup: Creating a perfect homescreen is an art, isn’t it? I am spending a lot of time tweaking my homescreen on both wp8 and w8 and would appreciate a homescreen synchronization between multiple devices or backup of your homscreen so you can switch between different layouts immediately.
  • Select All – There’s no way to select all messages ( I stand corrected, thank you noroom – pretty crazy how I didn’t see this one – was expecting select all on the app bar icon) and emails and delete them at once and this is something that is so basic it’s hard to comprehend why it’s still not there. It’s there for music and they just need to do a tiny bit of work to add it to application bar, simple – right? It’s already there for music so don’t see why it isn’t in email and messages.
  • Revamp Podcast support in Windows Phone 8: Bundle “PODCASTS!” app with all Windows Phone 8 devices or make a similar app. That is how you make Podcasting work.
  • IE10: IE10 is amazing. I use it a lot on desktop and loving the performance on Windows Phone 8 so far. However, the UI isn’t good enough. There’s no forward button on IE10 and no speed dial like feature which every single browser has it now and even Opera Mini had it for years now. This reminds me of a simple request : Open marketplace to more browsers Microsoft - help Opera develop Mini for Windows Phone 8.
  • Allow apps and attachments to be installed on SD Card: My friend bought a HTC 8S recently and he is genuinely frustrated. Games + apps + map data and less than 3GB of usable space – you are in for trouble and I can see Nokia doing a 4GB phone soon and it would suck to see 510 issue (it didn’t even have SD card support to make matters worse)  happening all over again.
  • A better Zune alternative: I am using the Windows Phone App Preview 3 right now to sync playlists and yes I know it’s a preview build but it’s extremely basic. Had issues syncing playlists multiple times but it went through in the end. If you want to just transfer stuff – just use the good old file system method – this app experience is not good enough. Another issue which puzzled me was the lack of Xbox Music playlist sync ability. I have been told Xbox music playlists are synced to cloud and they automatically appear in the app on your phone (it didn’t work for me but it did for many) but it still streams your stuff via whatever connection you are on – it doesn’t download em all at once immediately which is puzzling but not surprising, if you went through the whole upgrade process from wp7 to wp8.
  • VPN: Businesses need VPN. You cannot call it an enterprise smartphone without VPN support.
  • Remember Xbox Live?:  When Windows Phone came out, I was personally very excited about the potential future of XBL on WP and future iterations. When WP8 came out, I was even more excited. Now the devices have power and potential via the software for some cross platform action – where are the games taking advantage of it? Why isn’t MS flooding marketplace with XBL games? I remember seeing more XBL games during mango launch than I remember post WP8 launch. MS needs to realize Xbox is BIG and they cannot just take a break and stop releasing games. Now if Quad Core WP8 devices rumored this year, I am sincerely hoping for cross platform action.

 

..and that’s about it. These are the major and few minor (not all of them are listed here) features that have troubled me for a long time now. Honestly speaking, Upgrading from WP7 to WP8 felt like a minor upgrade. I am sure this WP8 will be amazing for someone who is fascinated by the UI and simplicity or is buying a smart phone for the first time but iOS and Android hardcore users who are addicted to applications and features / customization (droid) aren’t going to be too happy with it. Windows Phone 8 is a neat little Operating System but not even close to what I had in mind for WP8. Probably I set my expectations too high or MS didn’t deliver what we asked for.

Windows Phone 8 launch has been very good in nearly every single place. One big reason is Nokia. Their Lumia 920 has caught everyone’s eye and the only thing that bothers people about the device (no, not the weight..) is the Operating System. This is something I have observed from a lot of reviews. However, Windows Phone 8 seems perfect for most usecases. I do not disagree with that and probably most of the people don’t even care with my list. They have very limited uses with their phones, why would they want a Notification center? What for? Valid questions but we are looking at a bigger picture here. Sailfish, Ubuntu, Tizen and Blackberry 10 are few Operating Systems that are going to come really hard to Windows Phone very very soon. iOS and Android are going to get a major update. Imagine if Ive’s next iOS is just as “magical” as his devices are, iOS is going to take another leap and I have no doubt in my mind that Google will continue their success on the next version of Android. No.1 and 2 are realistically impossible for WP to get to at this point, this year atleast, but what about number 3? I think Microsoft is happy with number 3. They aren’t iterating quickly. WP8 was launched in October and we still have no signs of any major update – too much to ask for new updates in  3 months? I don’t think so. Microsoft needs to be on cutting edge of things if they want to jump to the top of  the podium. Now with increasing competition from OSs mentioned above – thing are looking tough for Windows Phone in my opinion. That number 3 spot is a scary place to be. The application story hasn’t changed much. Still a lot of top publishers chose to ignore WP8 just like WP7 eventhough WP8 is selling way better than WP7. What could be the reason? Why isn’t there a Spotify, Path, Flipboard, Instagram, Vine, Temple Run, Twitch, etc on Windows Phone 8? Surely Microsoft has the power and money to convince the developers but even then developers aren’t bothered. This is a shocking state of affairs and something I am used to now on Windows Phone, sadly. We have some absolutely fantastic third party apps like Baconit, Metrotube, Mehdoh, Weatherflow, 4th and Mayor, etc. We need more of these – what’s the killer WP8 app? I don’t think there is one. Microsoft should be worried. Belfiore needs to come out on February 25th with Stephen Elop and tell us about he future roadmap of windows phone 8 at MWC on February 25th this month. Microsoft needs to push the boundaries here. They have a great product. Great OEM products. Everything is set. Now they need to get in all the needs and demands of current users and then match up with future OS updates or better yet, innovate and get 2 steps ahead of other operating systems. The future for Windows Phone is great if Microsoft takes a bit more effort to communicate on the demands and needs of users and convert that demands and needs into a final consumer feature quickly. Windows Phone 8.5, I am counting on you.

 

 

 

 

 

 

90 thoughts on “Why Windows Phone 8 is strictly mediocre and why Microsoft should be worried.”

  1. I’m on my 3rd Windows Phone (Focus, Titan, 920 – with a Zune 30 and ZuneHD before those), and I agree with everything you said. I still like it more than Android and iOS, but it’s frustrating these things are still not fixed or better.

      1. Add that you can’t edit a forwarding email or any attachments except for pictures. Still can’t share pdfs or add multiple documents to a mail…very business-unfriendly.

  2. Another waiting game :( . Man this sucks ! Everything you mentioned was there in WP7.5 and now in WP8. I hope MS doesn’t repeat this shit list again.

    1. - There is now too many Fake applications on Marketplace. Ppls didint know what is official ones. How Microsoft accept developers to use officials logos on fake apps?.

      - WP7/8 UI is horrible. Example Skype. You rly dont know what thinks is and where. Tiles eveywhere, you always need scroll pages all over before before you can find simply thinks. No direct way to find anything. Just scrolling and scrolling.

      - Application small Buttons on down area. Logos are horribles. Info text is hidden. Rly didint know whats hidden behind. Example Facebook online think. How many ppls rly find where you can chance you Facebook chat online status ?

      There is good potential on this OS. I just cant understand why Microsoft didint listning UI experts ?

      Hope Microsoft rly do someting. Only users listning whitout do anything didint help us..

  3. Every platform has it’s weak points. Could Microsoft move faster? Sure, especially since some of the valid points seem quite easy to fix. Things like rapid dial, or the week view calendar should have been implemented way earlier. But hey, every new update has brought improvements so far, and I still love Windows Phone way more than any other mobile OS.

  4. I’m also on my third WP (Omnia 7, Lumia 900, 8X). I love the OS and prefer it over iOS and Android but it is lacking in every way you’ve said and I am genuinely worried that Microsoft have no idea what they’re doing. They shouldn’t be announcing an update to WP8 at WMC, they should be releasing one. New features should be rolling out every 6-9 weeks with WP8 now the update system is better than it was with WP7.

    I have a non-branded 8X so I got the ‘Portico’ update before Christmas which was brilliant, January brought Nokia Drive+ which is one of the main things I missed from my Lumia, February needs to start bringing in some of the features you mention.

    I’d start with the audio profiles as it’s infuriating having to switch between them frequently.

    It would also be good for them to stop the phone from beeping when I have headphones plugged in. For some reason when I’m listening to music the phone doesn’t just beep in the headphones when I get a text, it also beeps from the loudspeaker, giving everyone around me a bit of a shock as the beeps play at the same volume I have my music.

    There’s so many poor usability decisions made throughout the OS, we can only hope they pick up the pace now more people are buying Windows Phones and they’re gaining exposure.

  5. I agree on every point, a couple other facts:

    1- Voice dictation, where is it? Ever other OS (including the newly launched BB10) has it; why don’t we? Android has gone a step further and given us offline dictation; while all we have is the the option to dictate text messages (which BTW cuts off halfway through every sentence).

    2- A proper music player- one of the idiotic changes in WP8 from WP7 is the music player for some reason now it decides NOT to remember your player preference (mainly to shuffle playlists); meaning every-time I have to select shuffle when i start a new playlist, it’s 2013; why isn’t there a :set as default”

    4- A true voice assistant- let’s face it, Microsoft tell me is a JOKE; it’s nothing in the league of Siri; and I blame MSFT. Why not buy Ask ziggy and implement into the system like any normal person would.

    3-A new Killer feature- It hurts me to say this but WP no longer has a killer feature, Android has Google Now, amongst some other cool OEM customications, Apple has Apps and reliability. WP had the “the people hub” as an awesome feature; but it’s no longer unique, BB have done the same except made it look a million times nicer (and more functional). Instead of adding something killer in WP8 it seems the engineers spent their time fine tuning some stuff no-one has ever used (and probably won’t)- rather than finding a way to make it cool again,

    1. on Number 2: I agree horrible experience both on wp8 and W8.
      4: Siri is a novelty IMO, real life use case it fairly low.
      3: Completely agree. Last killer feature WP had was live tile :)
      1: Great point!

  6. I completely agree with all the issues that you listed. Annoyed. It’s these little things that matter the most. Microsoft you should address all of these basic issues asap.

  7. It’s a good post and every point you have mentioned is a very valid concern for a lot of users. Still I personally see these as minor annoyances. For example notification center via live tiles works better for me as it’s essentially me getting notifications of only the stuff I want. It’s not a true notification center agreed but my experience with iOS which has that is like this. I’ve been using a couple of iPod touch devices over the years and I still use them but I never bother to pull down the notification drawer because it is so cluttered within just short periods of time. However considering the bigger picture for the future of Windows Phone whatever you said must be fixed if only to gain feature parity with iOS and Android if it is to be considered a competitor in this generation. A radical UI will only take it so far. Let’s hope Ballmer and Co are reading this post with a serious face ;)

      1. Man Microsoft is dead, the real problem is not what you put on this list
        the problem in both Microsoft and Nokia are their heads (CEOs ) Ballmer and Elop are the most incompetent and they are the reason that Microsoft and Nokia are in this bad situation .

        we have to see the failure of its tablet RT and Nokia plans to sell a tablet RT, what the hell are they thinking?

      2. Can’t we all just get along? Hahaha…IMHO if you want notifications for things not there, “make them come there”…I should be in command of my notifications, its all about paradigm, coming from a blackberry platform I can say that I like the pseudo-type notifications wp uses with its non-intrusive concept, if you don’t want to have notifications from a certain, dont pin it and if you do den pin it. That being said, your points are totally spot on, some basic inputs should be made and its crazy that if a notification isn’t attended to it disappears…now that’s crazy!!! To serve as a reminder,

        1. a notification hub isn’t needed

        2. added functions included with gestures would be cool

        3. twud be cool if we could close apps from the app manager thingy that pops up when u hold the back button.

        4. volume control for different apps totally needed

        5. ability to upload files other than pics a attachments in emails..maybe has been corrected…dunno

        6. wp7.9 update totally needed please… :( to include all these and screen capture functionality, please ms dont leave we wp 7.8 people behind, please…*sob sob*

        1. I think a notification center is needed but maybe you use your phone differently. Anyway there are enough users asking for it to justify it, if you don’t need it that’s ok you just don’t use it.

          My use case is I have contacts on viber, whats app, kik, tango…. (too many messaging apps) I barely ever use these but do occasionally get a message. Do I really want them all pinned to my homescreen wasting space? I don’t like to have to scroll my homescreen and mess up its design.

          The real solution for them is probably integrate them into the message hub, but there are others too for instance I barely ever use the actual facebook app just the built in one. I have to have it pinned though to get notifications though.

          There is a valid reason to get notifications for things that aren’t pinned. for lots of users you may just not be one of them.

  8. dude just switch to android.. A lot of people complain too much about lacking this lacking that.. MSFT created WP to be different with what’s out there, we dont want another os that looks the same as the others, I know I know notification center!! But why the fuck you want this if you can just glance at ur home screen and have it all there.. We will see on the next update how msft implement this.. But WP is different in its own way you will never see it similar to android nor ios and msft made sure it’s different.. Now before you get one of this wp8.5 make sure u do ur research..

    1. Okay tell me, what about notification of apps that are NOT pinned to home tile? I don’t want to switch to Android. I want WP to succeed and I am optimistic about it’s future but we need to be realistic and see what’s wrong .

      1. The fanboys will explain that it is YOUR FAULT if you don’t pin all of your apps to the homescreen :-(

        To the author: This is a very good summary of what’s wrong with WP8. After one year with a Lumia 800 I really expected more.

  9. Great editorial. I agree with everything you said. I kind of feel that Microsoft lost a year in rewriting WP8 for the new kernel. Personally I was expecting more innovations with WP8. I’m kind of happy I’m still stuck with a Lumia 900 especially taking into account the lack of Zune integration. I will be taking a hard look at the other OS when my upgrade is due in November. I’ve been a Microsoft fan for a long time but if they don’t get their act together I will be moving to other pastures.

  10. I agree with most points. For me, personally, only a few are major issues (notifications). The rest are minor annoyances I can easily work around. The reason for me to switch from android to WP7 is still valid: it runs better on a single core CPU with 512MB RAM than Android on 4 cores and 2GB RAM. Whenever I think about to go back to Android I think about all the shortcomings of the Google OS (and that I dislike that’s my calendar notificationsget burried in the notification center under all that unwanted cluttered crap) and I’m cured instantly.. almost. All OS have strong and weak points. You cqjt escape the trouble, you can just choose which trouble you prefer.

  11. Bing works great for me. No problem with the search results. Windows Phone primarily exists to send people to Bing and get people off of their Google reliance, so there’s absolutely no chance of them implementing your suggestion.

    1. You don’t have a password because you don’t have a password on your phone. If you have one, it’s enforced in the corner.
      Agree with you on XBL. More it’s like XBL – lot of xbl players can jump on board.

  12. I’m currently a WP8 user. I used Windows Mobile, Blackberry and Android. I’m still using the Blackberry next to my Windows Phone. Back in 2009 I was using an HTC HD2. I switch to Android for personal use in 2010. I decided to forget WP7. I used 2 different Android devices between 2010 and june 2012. Many things made me considering WP7 lately. I read your post, and would like to react on it based on my own experience on some of your points.

    - Lack of Notification Center: The way it is on Android is making me thinking to System spam center rather than notification center. Most of the notification which happened in it was useless. The only thing I was doing was to dismissed all without even reading them. At the opposite, in WP8, you are managing the level of importance of the notifications. Not all of the applications has the same importance. 5 notifications on the lock screens, the live tiles on the start screen for the medium level of importance, and what does not need notification reside in application list, because I don’t care of them. At a glance, I know just by switching on the screen what matters to me, and when I have time, I look at the start screen what matters less to me. And the rest, ity is application I often use only when I have time to spare… In Android, I was constantly disturbed by all sorts of notification. Worse, each application came with notification enable by default…

    - Me Tile: Yes you right. It is missing features. I won’t deny. For sharing, it is definitely the most efficient. For more, it is a bit more difficult. As well, it would be good if any social service provider could add features to it (as they are doing now for the VOIP integration).

    - The upgrade: from and to WP8, the backup give you the possibility to install all your applications when starting the device. It’s a huge improvement already, but yes, you right, when coming from WP7, you have to manually reinstall applications one by one. But from the web site, it is quite easy.

    - Lack of volume profiles: on my Lumia 920, there is four different tones possible (phone, SMS/IM, mail, voice mail). Not too sure I understand the first part of your point. I do agree on the vibrator: it would be better if it is accessible when you toggle the volume
    with the sound rocker.

    - Making a call is still time consuming: I’m not too sure why you say that. People hub, select the people and choose the way to contact (IM, phone call, skype…). I barely go on the phone application, unless I want to look at call history, open the voice messenger, call back someone or type a number. Obviously, it ties with the number of people you have in your people hub. The more you have the complex it is. In this case, People Search or other application can help a lot.

    - VPN: You should add here that EAS should be fully supported and not misreport the usage of a SDcard.

    Now let me add something here. I switched from Android. The device were never fluid
    to use, neither reliable. I got among the 2 official devices I got at least once reboot a day, and regular freezes. I decided to do some tries with my old HD2. I put Android in the different version and made tries. Same. The device was pretty solid stable in WM6.5, even if sometime freezing, very rarely rebooting. WP7.5 Mango, the HD2 ran for 6 months without a single reboot. I found it quite comparable to my old Nokia 3210 when looking at reliability aspect. And not only reliable, it was fluid as well. A real joy to use compared to Android. My Lumia 920 is also like that, but faster. It ran for 2 months 24/24 and 7/7 before I flash Portico on it, 2 weeks ago. It is running the same way now. Looking back to Android, it reminds me windows mobile in the worst period: when there was a lot of different devices, with different capabilities, and where not all of them where stable. At that time, you were having device running quite ok, and some known to be problematic. And obviously, the carriers were not doing anything to improve the situation of windows mobile, by delaying/never proposing the update. At the end, Android is almost in the same boat than Windows Mobile was : an OS where the creator lost the control, being unable to maintain a proper and consistant level of useability across the different devices using it, and where the community was doing hacks and providing cooked ROMs to help the users to enjoy it… Looking at it, really, looks like Android today.

    In fine, yes I do agree there is missing features in WP8. And yes it could integrate better with Windows 8. But, I would not appreciate WP8 as much if they made tradeoff in terms of stability and performance to get more features included. That would not sound right, and would be even worse for WP8.

    1. Thank you for taking the time to write :)
      Check out Rap Dialer if you haven’t – it’s ideally what the dialing experience should be on WP8.
      I am just judging WP8 in present, I am sure we’ll see something cool with 8.5. Agree with your last paragraph as well, striking the right balance is crucial and it’s a very tough UX decision to implement notification center, for eg,, might be reason for delay but problem is most of the end users expect such stuff from modern OS. Time is running out unfortunately.

      1. You’re welcome. I’m frequenting my blogs on which I try to participate time to time. I think it is fair to criticise, but at some point we need to balance out the comments with the actual case if uses, and also the tradeoff made, which were clearly made for some reasons… Looking forward for the next minor itération(s) of WP8…

    2. In notifications: you can control which apps will have notifications in Android. Go to Settings –> Applications (or Application Manager) –> click on whatever application you want to set. From there, you can uncheck Show Notification. Admittedly, though, this feature is present in Jelly Bean. If your device is using an earlier version of Android but rooted, you can also use similar options.

  13. I completely agree with your universal search and the VPN! A HUGE deficiencny IMHO is the inability to access internal resources (like tfs) and interal websites (like SharePoint) while inside the corp wifi. Hey Micrsoft, hint hint, you see the MS products I’M TRYING TO GET ACCESS TO BUT I CAN’T? Neither can anyone else. Yes, MS needs to worry a bit more about this.

  14. You say:

    “I want you to keep in mind that I am someone who uses this device at a level different from your average smartphone user so they probably don’t care about most of the annoyances.” -

    That’s me. I’m an average smartphone user, who cares about ease of use, basic functionality, etc. No, I don’t care about whether you think Bing is inadequate, because I’m not a geek, like most people aren’t.

    But why should Microsoft worry about YOU? You’re .5% of the market. I’m 90% of the market.

    1. That 90% of the market isn’t buying Windows Phone unfortunately. You see the point? They are lacking somewhere. They don’t get recommendations from geeks, dont get encouraged to buy online, dont get recos at stores – why should they buy one?

  15. - lack of browser DL/UL
    - no WinRT like file manager
    - pathetic pathetic multitasking UI
    the reason why I hate WP8 most. those 3 are deal breaker for me.

  16. I don’t see the most important problem here – at least for me – :

    * Activesync between WP8 and W8 *

    They really must be joking, so now that WP8 and W8 share the same “base” code, we must sync them through the “cloud”, with hotmail connector? What about usb and wifi sync, as i currently have in my 4 year old HD2 Windows Mobile 6.x, with Windows 7?

    Everyone is crazy with the “cloud”, from moving from “software” to “services”… what about privacy and internet consumptions cost?

  17. There are fundamental differences in your approach towards smartphones and what Microsoft is trying to do here. For example, you want your Windows Phone to become a geek phone while Microsoft is trying to keep it downright simple so that everyone can use it without getting overwhelmed. You want to add all the features and functionalities listed in your article unmindful of the effect it will have on usability of the devices, which Microsoft is not willing to sacrifice at any cost. You want the Windows Phone to be a super device which can do everything you need, while Microsoft wants it to be a device you use when you’re mobile, so that you don’t have to spend a lot of time and effort doing it. You want it to become an Android, while Microsoft is trying to make Windows Phones.

    I can’t fault you for wanting what you want, but I can’t fault Microsoft for doing what they are doing either.

    1. Simplicity *can* mean a lack of capabilities, but it doesn’t have to. Notepad is a really feature-poor word processor, and Word is a really feature-rich one – yet the simplest tasks (say, create and print a shopping list) is pretty much the same in both.

      If you can’t add advanced features without hurting basic usability, you have two choices – don’t add the advanced features, or get a better designer and add the advanced features without hurting basic usability.
      Granted, the second way is harder, but that’s why MS can charge money for Word, and give Notepad away for free.

    2. But separate volume controls for music and ringtones?! That is essential. As essential as being able to send SMS, if not more so. Also it would be possible to make it an option in the settings. Those of us who need it can activate it. Those who don’t, fine, just leave it be. I’d even be willing to install a hack to get the feature. Root the phone, whatever. But it is needed, not having it is unacceptable.

  18. I guess a few more:

    #Me tile/ FB integration as a whole

    – can’t like fb comments, can’t view who all liked the comments

    – can’t click on a user’s name and visit his/her profile.

    – no sending offline messages to/from FB

    – groupchat started on fb else wouldn’t ever come online on the messaging hub

    #Calendar
    - I never could sync FB calendar, instead had to sync via hotmail, and even here I cannot edit/create new events.
    -on a calendar event, can’t click on the event/username and visit his/her profile

    #phone dialer
    - can’t paste a number on the dialer
    - can’t really edit a number.

    #contacts/people
    - if a contact has multiple numbers, cannot directly choose a required number to send a message.

    #homescreen
    - why can’t we just have a panoramic background instead of black/white? [No it will not be obstructed or anything, what about Windows 8?]

  19. Good post. You did go over all the annoyances that I have with WP. But, I think WP8 was a great update as compared to wp7/7.5. For the consumer, apart from the ability to resize tiles, kids corner, rooms not so much. But if you think about the architecture, the guts of the system, I think it is pretty huge. Architecture is difficult… You need to get it right and it takes time and that explains why WP8 did not have as many consumer facing features as Mango did. But, I consider this as a sort of an investment. And all I picture now is a bunch of developers at redmond, building and packing as many features as they can on top of this new foundation. That being said, all your points are valid and I as any other reviewer/consumer would hope the next version will be on par with what android/iOS is then. One challenge for Microsoft (which I would love to see them deliver on) is to not only fix all the annoyances that you listed above, but pack enough new stuff to differentiate itself from the new version of competing OS at that point.
    I have never seen developers ignore a system that would give them the ability to do cool things. So, if the consumer features to differentiate itself from iOS and Android will bring in the users, I would also like MS to give developers enough tools to create amazing things. Developers will no longer have the excuse that there aren’t enough users and hence they will no longer be crippled by the fact that the OS does not let them do cool things.
    I know people like to hate on MS. I saw this changing with xbox and windows phone. Never before. So why not build on this? Developers love recognition. Games basically build ecosystems. As you said, if MS can figure out what Xbox and Windows Phone can do to the ecosystem collectively, developers will literally come in large numbers.
    Lastly, I feel Microsoft should also create a separate branding similar to surface. Brand matters. I love Nokia, a lot. Lumia is very popular… Sooo many people as me about my Lumia920! Surface can be its brother. An xbox branded phone maybe? Whatever it is, I think that software and hardware can go hand in hand. Reviewers love the hardware but hate the software or vice-versa. If not they will hate the ecosystem. Its a package. You get the basics right, everything will fall into place.
    I think you are right about the ecosystem when you say its lacking the top names. But there is only so much money you can throw at devs to compel them to make apps for WP. At best they will port it and then never update it. We dont want that. Look at the LinkedIn app. Excellent app when it came out. No updates ever since. And any company wont develop unless they see the users or something else that excites them to keep coming out with updates.
    Marketing! MS please fix this. SOOOO many people dont know about WP. It is not even funny. I know about it because I follow MS and WP on twitter, blogs, etc. But millions of others dont. As simple as that. If you can design such a beautiful OS, I am pretty sure you can create an advertisement like the DROID campaign.
    That being said, I am waiting to see how MS will develop on this huge architecture change they made in WP8. Otherwise its just excuses year over year.

  20. Good post. You did go over all the annoyances that I have as a WP user. I think wp8 was a great update as compared to wp7/7.5. For the consumer, apart from the ability to resize tiles, kids corner, rooms not so much. But if you think about the architecture, the guts of the system, I think it is pretty huge. Architecture is difficult… You need to get it right and it takes time and that explains why WP8 did not have as many consumer facing features as Mango did. But, I consider this as a sort of an investment. And all I picture now is a bunch of developers at redmond, building and packing as many features as they can on top of this new foundation. That being said, all your points are valid and I as any other reviewer/consumer would hope the next version will be on par with what android/iOS is then. One challenge for Microsoft (which I would love to see them deliver on) is to not only fix all the annoyances that you listed above, but pack enough new stuff to differentiate itself from the new version of competing OS at that point.

    I have never seen developers ignore a system that would give them the ability to do cool things. So, if the consumer features to differentiate itself from iOS and Android will bring in the users, I would also like MS to give developers enough tools to create amazing things. Developers will no longer have the excuse that there aren’t enough users and hence they will no longer be crippled by the fact that the OS does not let them do cool things.

    I know people like to hate on MS. I saw this changing with xbox and windows phone. Never before. So why not build on this? Developers love recognition. Games basically build ecosystems. As you said, if MS can figure out what Xbox and Windows Phone can do to the ecosystem collectively, developers will literally come in large numbers.

    Lastly, I feel Microsoft should also create a separate branding similar to surface. Brand matters. I love Nokia, a lot. Lumia is very popular… Sooo many people as me about my Lumia920! Surface can be its brother. An xbox branded phone maybe? Whatever it is, I think that software and hardware can go hand in hand. Reviewers love the hardware but hate the software or vice-versa. If not they will hate the ecosystem. Its a package. You get the basics right, everything will fall into place.

    I think you are right about the ecosystem when you say its lacking the top names. But there is only so much money you can throw at devs to compel them to make apps for WP. At best they will port it and then never update it. We dont want that. Look at the LinkedIn app. Excellent app when it came out. No updates ever since. And any company wont develop unless they see the users or something else that excites them to keep coming out with updates.

    Marketing! MS please fix this. SOOOO many people dont know about WP. It is not even funny. I know about it because I follow MS and WP on twitter, blogs, etc. But millions of others dont. As simple as that. If you can design such a beautiful OS, I am pretty sure you can create an advertisement like the DROID campaign.

    That being said, I am waiting to see how MS will develop on this huge architecture change they made in WP8. Otherwise its just excuses year over year.

  21. honestly gotta agree with all points. And as a result, makes microsoft windows phone a really frustrating experience. I haven’t sold anyone on it honestly. Is it beautiful? Sure. Is there poor implementation? Yep.

    Is microsoft being reticent about these issues? Heck yes!!! The html5 lack of adoption is a critical issue as is a variety of different issues that is making the platform fail as a whole.

    It’s gotta end

  22. 125 REASONS NOT TO BUY A WINDOWS PHONE 7.5

    http://my-symbian.com/forum/viewtopic.php?t=44034

    OS LIMITATIONS
    1. No true multitasking – all apps are frozen in the background except for some built-in apps like Zune player.
    2. No Divx/Xvid video codec support. Zune will convert with loss of quality.
    3. No mass storage mode.
    4. No micro-SD card support.
    5. No filemanager. Directory system is totally opaque.
    6. Need Zune to transfer files. Zune will only transfer photos, videos & music. All other files need to email/upload to yourself.
    7. Your contact details are automatically uploaded to cloud service whether you like it or not.
    8. Limited to 800×480 resolution.
    9. Voice search is hardwired to Bing.
    10. Need to edit an MP3 file with strict constraints to be used as a ringtone.
    11. Cannot set static IP address.
    12. No VPN support for this “corporate enterprise” phone.
    13. Cannot sync directly with Outlook without syncing to Cloud
    14. Totally closed OS, cannot sideload apps outside MS Marketplace.
    15. System font size cannot be changed.
    16. Images and photos cannot be renamed in the phone.
    17. Windows Live ID account cannot change country once set.
    18. No centralized notification page.
    19. Alarm clock cannot work when phone is turned off. All Nokia Symbian and Meego phones can do this.
    20. The idle screen is completely black and cannot display time or notifications.
    21. Only photos allowed as email attachments, documents not allowed.
    22. No rSAP Bluetooth profile for car audio streaming. This excludes many popular makes of cars.
    23. Cannot stream audio from video to Bluetooth devices (No A2DP profile).
    24. Tiles are fixed size and for many functions is a waste of space.
    25. Cannot use Bluetooth keyboard.
    26. Very limited customization option.
    27. 3rd party apps cannot put notifications on the lockscreen
    28. No over the air (OTA) firmware upgrade. All upgrades must be via PC installed Zune.
    29. Zune can only be installed if you have an internet connection
    30. Wifi- hotspot and internet tethering not integral features in the OS but need to be provided by manufacturer on a case by case basis.
    31. No HDMI output (Lumia specific)
    32. No support for lossless audio format like FLAC and WMA lossless
    33. Generally force users to use IE, Bing and SkyDrive by shutting out competitors or tying OS features to them.
    34. Compass gives wrong reading in Southern hemisphere.
    35. Cannot be upgraded to WP8 (Apollo)

    USABILITY ISSUES
    36. No always visible status bar for battery life, signal strength, carrier, 2G/3G wi-fi, Bluetooth status.
    37. Taskmanager has no option to shut down apps you don’t want running in the background.
    38. Search and Back button cannot be de-activated in apps or games and easily touched by accident.
    39. Lockscreen need to be activated to show missed call/sms notification.
    40. No way to close an app except pressing back button all the way to the first screen.
    41. Tiny fonts in messages is very hard to read for those over 45.
    42. Cannot create and save playlists on the phone.
    43. Playlist can only be edited when you are playing it.
    44. Cannot search your music collection on the phone, only in the Marketplace.
    45. Cannot close music player, can only pause. Music player on lockscreen will stay until you reboot.
    46. No draggable progress bar to set position for current track playing.
    47. Cannot lock screen orientation.
    48. Cannot save draft sms messages.
    49. Cannot silence ringtone or alarm by flipping the phone.
    50. Call history only show phone number type. If a contact has multiple phone nos. for a type the number used is unknown.
    51. Cannot recognize phone numbers in sms or email to save or use as calling number.
    52. Text messages can only be deleted one by one or the whole thread.
    53. Cannot select multiple pictures for deleting, sending or uploading. They must be done one at a time.
    54. No way to see photo details – dimensions, date/time taken, file size, etc
    55. Apps are listed alphabetically with no way to group by category. Can be hard to find if you don’t remember the name.
    56. Calendar scheduler has no weekly view and monthly view is non-zoomable.
    57. No peak/off-peak scheduling for email downloads.
    58. Forwarded emails cannot be edited
    59. If both wi-fi and data connection are available which one it chooses to use is unpredictable.
    60. Option to output FM radio to speaker is cleverly hidden.
    61. Cannot add or update podcasts directly from the phone.
    62. No global search button for phone content.
    63. Hardware search button is of limited use as it is hardwired to Bing.
    64. Unable to read long names in audio and video playlist as they get cut off.
    65. Alarm does not revert to speaker if headphones are plugged in.
    66. If the phone is set to vibrate for incoming calls it will only vibrate once and may lead to missed calls.
    67. Silent option for ringer is buried in Settings.

    FEATURE LIMITATIONS
    68. No live wallpaper, no widgets, no themes
    69. No haptic feedback for keyboard.
    70. No Swype.
    71. No flashplayer support.
    72. No Silverlight support.
    73. No support for Java apps.
    74. No call recording or app to do it.
    75. No call blocking or app to do it.
    76. No screenshots or app to do it.
    77. No data monitor and no app to do it.
    78. No auto wallpaper changer and no app to do it.
    79. Totally locked down os means apps which interact directly with hardware not allowed. This excludes a whole range of useful apps.
    80. No equalizer for Zune music player.
    81. IE browser has no text reflow, no offline reading and will not download any file it does not recognize.
    82. No 3rd party browsers allowed except those based on IE.
    83. Volume up/down buttons cannot be used to zoom in camera (sign of an immature os)
    84. Cannot open zip or rar files received as email attachment.
    85. Cannot send or receive video by MMS.
    86. Office Mobile has much less features than 3rd party Office editors like SmartOffice, QuickOffice and Polaris. Shame on you, Microsoft!
    87. Mobile Office cannot edit Office 97-2003 documents to force users to upgrade.
    88. No native Google maps and Bing maps is useless for most countries outside U.S.
    89. Email time stamp does not show the year.
    90. Wide difference in apps availability in different markets and users locked to one market.
    91. Not all Bing features available outside U.S. especially Local Scout.
    92. Cannot reject a call with a sms – a downgrade from Symbian.
    93. Cannot set all contacts offline (no calls) except for a designated list – a downgrade from Symbian.

    DUMB AND DUMBER
    94. One volume control for all functions including media playback, ringtones, alarms, notifications.
    95. Wi-fi disconnects when screen sleeps.
    96. Volume of text message alerts do not automatically reduce when using headphones or when talking on the phone which may cause your ears to be blasted.
    97. Can only enter one mobile phone no. for each contact. Mobile nos. entered in other fields will not accept sms.
    98. Cannot send/receive MMS without enabling 3G data connection. MMS does not use 3G data.
    99. Phone cannot be charged when off.
    100. Need to be plugged in to wall charger to sync wirelessly with Zune (a funny definition of wireless).
    101. Oversized fonts for headings waste screen space and result in low information density
    102. Phone will wake up and display sms content on lockscreen when locked – a privacy violation.
    103. Phone can be rebooted without entering security code
    104. Internet Explorer has no Forward button for page views
    105. Cannot be charged up when battery is flat. (Lumia specific)
    106. Bing maps need to tap to get voice direction for next turn.
    107. If you transfer HD videos to your phone Zune will forcibly reduce its resolution. If you want to view it on a DLNA enabled TV you are out of luck.
    108. If you are below 18 years old and you enter your real birthday when you set up the phone you will not be allowed to download any apps, not even free ones.
    109. Very limited support of Asian languages and unable to add new language. No support for any Indian language.

    FEATURES EVEN DUMB PHONES HAVE BUT WP7.5 DOESN’T
    110. No bluetooth file transfer.
    111. Cannot handle USSD codes necessary for prepaid users to obtain services.
    112. Cannot filter call history into Missed Calls, Received Calls, Dialled Calls, Recent Calls, etc
    113. No way to backup or export call history
    114. Does not show call duration in call history.
    115. No way to edit MMS profile for Operators in the OS. Need an app which is not available in all markets
    116. Call history does not group calls by contact.
    117. Call history does not show the time of call for calls older than current day.
    118. Cannot set custom sounds for different types of notifications.
    119. No ringer profiles.
    120 Cannot send/receive contact as a csv file.
    121. Cannot backup contacts to PC, only to SkyDrive
    122. Cannot backup sms at all, not even to SkyDrive
    123. Cannot save contact to SIM card.
    124. Cannot change alarm ring tone or use a MP3 file.
    125. Cannot set alarm snooze interval.

    1. The 7.8 update ignores most of these issues. The Alarm clock not working when the phone is turned off (#19) is particularly crazy. I’m running down my battery’s total lifespan thanks to this one. The lack of screen orientation lock is stupid when you consider screen lock is one of the few physical buttons on the iPhone (#47). Vibrate once-only is why I don’t bother with vibrate at all (#66). #67 isn’t entirely correct, if you press volume up or volume down then tap on ringer on the screen to turn it on or off (at least that’s how I toggle the ringer on or off on Lumia 710).

  23. Totally agree. Am an early WP7 adopter and felt like a garbage after MS announced they would drop WP7 support and updates to a new ‘core’ used by WP8. If it only were for a good reason which apparently there isn’t and will never be.

    MS should stop releasing ‘beta’ products and being serious about the market. W8 is unfinished and was rushed to the market as WP8 was.. They play with consumers… it’s a ridiculous crap.

  24. Good points every single one. I would add bug fixes. I have Lumia 920 and unfortunately there are still several bugs on it but no Portico update to be seen. MS provided bug fixes on December for US customers but left the rest of the world high and dry with their problems for months. They have to address problems like these more rapidly. My earlier smart phone manufacturer would have corrected these in weeks, not months.

  25. In my opinnion WP calendar really sucks for two main reasons: there is no possibility to make week numbers visible (they are widely used at least in Europe) and in montly view the saved calendar items are barely visible.

    So MS, please update the calendar, the changes I mentioned require like 1 day of coding =)

  26. I made the switch from Android to the Lumia 920 and I completely agree with everything you say. WP8 is mediocre and Microsoft need to seriously address some of the issues if they plan on having a significant impact on the smartphone market

  27. Guys, please be prepared to change you view. Success rewrites anyone’s perception and windows phone is gonna be a success for pretty sure.

  28. I agree with most of the issues you’ve pointed out. It’s unbelievable that MS are unable to put in the extra effort to actually implement these missing features. A few teams of developers could clear up all these problems within months if not weeks.

    Some other commenters have pointed out that MS are trying to make a simplified phone experience, I’m not sure being able to control the volume, improving the phone dialler app or having a background picture fall into the overcomplicated category however. To me these feel like basics that should be there.

    I definitely agree with the idea of changing the search engine away from Bing. Perhaps just add the option to add additional search providers in the same way firefox does it. Google definitely provides the best results for the things I search for and I find myself using IE to search Google instead of using the search button.

    Some kind of file system would be nice. It is frustrating to not be able to upload/download files in IE. Maybe just a downloads folder or something that could be shared between apps. It’s annoying to open a PDF and not be able to store it or forward it via email.

    Shortcuts for turning Wifi, bluetooth, volume controls and battery saver mode would be great. I don’t mean a dodgy tile but something like swiping the homescreen the other way to expose some quick settings.

  29. I’m going to stick with my WP7 well into 2014 or 2015 for 2 reasons. I only switched from another OS (BlackBerry) in June 2012 and there’s a long list of things that could be improved in WP8. My annoyance with Bing Search is that when I select an image I like, I can’t download it from the search results screen. I have to open its link. Searching within IE using Google works better.

  30. completely agree with all of this. A shame I found the article while searching to fix one of the identified errors.

  31. XBL Games the reason is easy, it costs a ridiculous amount of cash to publish to XBL… Many publishers and developers are left wondering if they’ll even get their cash back.

  32. I almost completely agree with the article. It discribes almost everything why Im not a WP user yet. Also I miss USB audio support, so I can plug it in my car stereo. No lossless audio support.
    I really used to Apples’ icloud and their sync. It is great that i can reset my device and than to bring it to same state from backup.
    I really don’t like Android. For me its a mess. Especially gadgets.
    I dont like the way Apple took since Steve passed away. But as I see, i have to stick to it for at least one more year or two.

  33. I just bought my 620 wp8 and totally disappointed with it. The major problem is that it lacks of personalisation and option. Small things that they get rid from symbian is that matters the most by convinient. I feel so inconvinient this phone. The microsot pdf reader is not working either and it keeps gettong worse. You better move faster nokia/microsoft. I already put this lumia on market for sale. It sucks even for a housewive like me!

  34. I almost bought a Lumia 920 on impulse half a year ago. I am so relieved I didn’t take the risk and did some research before saying no thanks.

    If Microsoft is STILL wondering why WP8 is not picking up momentum whilst taking ages to fix fundamental issues or including extremely-simple-to-code features, they should just shut down mobile operations and stick to selling desktop software.

  35. I really miss the SEARCH in messages facility. Even Symbian has it! let alone android, Am feeling sorry I bought a windows phone. There are too many limitations :(

  36. The lack of S/MIME email support is shocking. This is supposed to be a professional tool. It feels more like a toy.

  37. I’m sure you are bothered by these things, but “Get a Notification Centre immediately” sounds a bit child-ish.

  38. Another annoying thing about windows phone is it doesn’t resume YouTube playback from where I left off – say I am watching a video on YouTube, paused it , took a call, checked my email, i.e, spent some time before going back to the video, and I find that the video will once again start from the beginning!! Sure they “freeze” apps in the background, but can’t they remember the state of the app they were in before they were frozen??

    And a typical fan boy response : You don’t need it :D

  39. My Lumia 928 has been the biggest disappointment of my entire life on cell phones. Did a warranty replacement. Second one is no better. Wish I had my Windows 7.5 phone back.

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