Editorial: Does Microsoft want Windows Phone to be successful?

In the time I’ve painstakingly kept current with mobile tech news, there are a few rules I believe any journalist and reader needs to understand. The first is that what a person says does matter and the overall perception of an individual’s point of view can blind objective news. The two aspects aren’t something that are individual to mobile news, but any sort of journalism and in any form of critical analysis of any form of current events. In many cases, the people we scorn, call irrevelent, and hating are usually the ones that have established themselves and reported the news first, even if the news has some form of bias. I won’t speak in generalities, but specifically, I am referring to Eldar Murtazin of mobile review and the perception he has with many loyalists of Windows Phone. The general perception of Eldar is that he hates the Windows Phone platform and that he has no idea of what he is talking about. On top of that perception, Eldar is seen by many as an old fart who can’t get his damn facts straight when it comes to Windows Phone. It was a perception that even I enthusiastically supported for a long time. That is, until it hit me very recently. In short, Eldar could be right.

Yes, I understand the words I am saying on a very popular and growing Windows Phone site that typically is meticulous about how we report news versus many other Windows Phone related news sources. But Eldar is the type of person that has given us a lot of Windows Phone news in the winter of every single year for about three years now. The first news that Eldar posted on a very young twitter was the initial change in Windows Phone. In the tweet, he referred to Microsoft’s new mobile OS as taking more swipes to change certain settings with a very large tile driven system. That was BEFORE March 2010 when Microsoft officially announced Windows Phone 7 for the first time to the public. Last year, Eldar hit lightning in a bottle twice when he reported about Nokia and Microsoft’s initial joint venture prior to the official announcement last year. Previously, Eldar had in hand one of the biggest phones HTC manufactured in the HTC HD2, and also reported it in a similar manner. Like Eldar or not, he has posted news about Windows Phone that has been more accurate than has been negative in terms of the major changes of Microsoft’s mobile division.

It is realizing several points where Eldar has been right that makes me cautious about Eldar’s winter tweets. For those that don’t know, the tweets are astounding:


Steve Balmer, Andy Lees and Stephen Elop, Kai Ostamo will meet in Las Vegas to finalize agreement about Nokia smartphone unit. Bye Nokia


NOKIA smartphone unit could be transfered with one or two plants. Second half of 2012. Anouncement date isnt defined


Nokia brand wouldnt be used for smartphones in this new MS unit. Thats a kind of deal between Elop and Balmer


Nokia brand will be used for dumb phones and updated category of devices which they count as smartphone competitors. I dont believe in that


Most interesting thing about Nokia/MS deal that everything depends only from MS now. If MS decide then deal will be closed in 2012


MS isn’t sure that company need own plants/R&D for hardware etc. But MS definitely want to receive all patents connected with smartphones


Nokia chairman – Risto Siilasmaa. The main goal to finalize deal of mr. Elop with MS and replace him with another person (2012)

Stephen Elop will be resign as Nokia CEO in 2012 (I told that several times but repeat again).

MS partners aren’t keen about WP7 and saying that publicly. MS aren’t glad about that. MS want to create own successful products (like XBox)

Microsoft have a good examples from mobile market (Google Nexus, Motorola Mobility + Google;
Apple with in-house R&D). They need to be equal

The tweets are a lot to take in no matter how many different ways you read them. Despite the nature of the translation, several items stand out. The first is OEM perception of Windows Phone. Granted, some OEMs are creating more Windows Phones (which is always good), but this isn’t the first time that someone has gone on the record to indicate dissatisfaction with the Nokia – Windows Phone lineup. However, Kindel had indicated a part of the puzzle in terms of the overall treatment Microsoft has given to its OEMs since Windows rebranded its mobile division:

With Windows Phone Microsoft has taken a different approach. WP raises its middle finger at both the device manufacturers and mobile carriers. WP says “here’s the hardware spec you shalt use” (to the device manufacturers). And it says “Here’s how it will be updated” (to the carriers).


Thus both of those sides of the market are reluctant.

While Kindel doesn’t address the current line of Eldar’s tweets, he does mention a very key piece to the puzzle. That Windows did give the biggest middle finger to each and every single OEM that helped Microsoft Windows Mobile create the capital it has done in its hey day. Rumors abound have circulated around Microsoft’s treatment of OEMs in many ways. The Nokia merger with Microsoft left a negative taste in many OEMs mouths because of the commentary of Nokia being the first true windows phone. In almost a divided way, Microsoft has essentially given the middle finger, yet it seems that the preposterous middle finger doesn’t end with that. Microsoft’s rumored purchase is just that, but the ramifications are too severe if Microsoft were to consider it.

For one thing, it would make several people in Finland extremely upset. During the previous news of the Microsoft acquisition of Nokia mobility, the initial response was negative and understandably so. Elop was definitely called the harbinger of Nokia’s final days in the mobile industry by users and executives alike. It makes one wonder if Microsoft wanted Nokia to be successful.

The success question brings us back into the numbers game. So far, objective numbers of market share have been luke warm by many pundits despite the marketing that Microsoft has perfomed. I should clarify for a moment. When I mean numbers, I don’t necessarily mean statistics derived from the top selling mobile websites because those statistics can easily be faked. I mean hard numbers that can indicate market success and market failure. And even with the marketing in Europe, the numbers are still relatively low. As much as I want Microsoft Windows Phone to be a successful product, so far it hasn’t been. Part of that lies in perception of Windows Phone and another part lies in the safety of ecosystems granted. Those are points expounded on ad nauseum. Despite this, Microsoft has stated constantly that they want the platform to be successful.

For a moment, let’s consider the possibility of market success from the Microsoft’s point of view. Of course, this is something Microsoft has stated: to take an Apple approach in terms of creating specific code for a specific set of hardware to create a fantastic experience. That’s been done. But is that the only aspect of Apple Micosoft wishes to copy in a time where Android has Motorola and Apple has their own in house manufacturing of their devices? In many respects, Eldar’s commentary does make a lot of sense if Microsoft airs with the side of staying competitive and creating a uniform model. So far it is had with Apple standardization of hardware, why not finish the entire ordeal?

Because of how it looks to your OEM partners. Of course digitimes reported that neither Samsung or HTC were too enthusiastic about the Google – Motorola merger, and for good reasons. The biggest one is a cut in their profit from Android. Microsoft performs the same step with Nokia, the same results will occur. It will be the largest middle finger to the OEMs Microsoft can ever give. Of course, Microsoft will receive all of Nokia patents, but at the other end is a destruction of a damn good hardware company with an extremely loyal following. Sadly, it isn’t the first time that Microsoft acquired a mobile company and we haven’t heard from them again. Hi Danger, how are you doing over there? If Microsoft wants the platform to be successful, why would they begin to totally purchase the Nokia brand?

It’s not just the rumor of the Nokia – Microsoft deal, it is also the Skype acquisition that gave another middle finger to the carriers by integrating a feature that performs the same function as a mobile carrier. Taken separately, the rumored and the official news from Microsoft doesn’t really become a snowball of cacophony because on the surface it looks pretty darn good. Skype is a popular program and Nokia is still a popular hand set maker. But then, when you combine the carriers and OEMs in terms of the acquisition, anyone starts to question the success of the Windows Phone platform. Does Microsoft ultimately want to burn the mobile middle man and destroy several mainstays that have been established? I won’t enter into a conspiracy theorist mindset, but it is difficult not to enter that mode of thinking considering everything that has occurred.

This brings us back to the initial questions: Is Eldar right and what is the impact of him possibly being right. I won’t mince words. Eldar hasn’t been the only one that stated that Microsoft would purchase Nokia. The first rumor came in July as reported by All Things D. However, the rumor gains some traction given Eldar’s timing of tweets, to which has been correct with Windows Phone. Assuming the rumors are correct, it would make me seriously question whether Microsoft wants to be successful with Windows Phone.

If the rumors are true, Tomi Ahonen would have been right all along. And so far, I think he and Kindel agree more often than they disagree. And slowly, even I am starting to agree that adoption is based on several different facets. Microsoft, place people first and don’t do this. I can guarantee if Windows Phone does this, then the platform will be doomed.

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About the

I am a clinical psychology student that loves to inform on news related to smarphones and technology in general. I also love Microsoft's current Windows Phone OS as it is top of the class in terms of ux.

  • http://twitter.com/efjay01 Ef Jay

    So what are the reasons why this would “doom” WP7? That part of the analysis seems to be missing.

    • Malcolm Williams

      mostly market
      right now in its current state WIndows Phone I feel is on par with iOS and Android. The main reason why it’s not selling is carrier push and OEM advertising. Which OEM or carrier would deal with Microsoft bullying
      I mentioned also why would a carrier want to deal with a phone that is directly cutting into their purpose (skype deal), a phone that hasn’t sold well? It wouldn’t make money and at its heart, that is what any OEM and carrier wants. $$$

      If this happens, you continue to bastardize the OEM and put the carrier in a strange position. For the sake of Windows Phones future, this cannot happen. At the very least, not to alienate more OEMs and permeate the market space. 

      I want WIndows to succeed but right now its not

      • Tony

        I for one will never buy another “Nokia” phone if Microsoft purchases the smartphone division of Nokia.  I was looking forward to trying Nokia’s Window phones, but not if this happens.  Nokia has many loyal customers that Microsoft will lose if this goes through.

        • Malcolm Williams

          I have to agree and I told my brother if this goes through I don’t know how I can really favor microsoft right now. I have come to respect Nokia and the loyal fan base. And I keep coming back to something tomi ahonen pointed out
          why can’t meego and windows phone coexist? It would be a HUGE sales bonanza and further give a better image to Microsoft overall. I just don’t know what’s going on

  • Bjorn Schuster

    Interesting, well written article! 
    Here’s my take: There seems to be a fundamental lack of strategic understanding in all
    people currently writing off Microsoft or more explicitely wp7 and even
    windows 8.

    First of all, Pre-mango WP7
    was merely Microsofts way of getting it out there and keeping a foot in
    the door of the mobile market. If they had truly tried to make it
    successfull through strong marketing etc., they’d have had a nightmare of
    image-problems from hundred thousands of guys complaining about lacking
    features. Did they want their product to succeed? Sure, only not quite yet, otherwise
    they would have hampered longterm-growth for a (short-lived) possible burst of success….
    read on here: http://ferryspresscomment.blogspot.com/

    Since this article touched a couple of issues I have been turning around in my head for a while, i decided to publish my opinion as my first blog
    post. i took the liberty to link your editorial there, i hope that’s ok – as well as the blatant self-advertizing.

    • Malcolm Williams

      I’ll take a read of it and we all realize pre mango was because they had to give something to the market. But in America its looking worse and worse for windows phone if you’re not named AT&T. Understandably the company represents a huge market for Windows but how can Microsoft win if they’re focusing on high end smart phones with one carrier?

      I think its more of carrier/oem game now versus even developers. And even with developers and lack of native access for porting several engines to get a greater experience, that’s not happening.

      So I ask again what is Microsoft thinking?

      • Bjorn Schuster

        You do have a point there, however I think this special phenomenon might be rather limited to the us – across the pond in europe there’s a lot of carrier representatives stating WP7 should and will be the third big ecosystem. There also is – and has been for a while – the fact that most carriers aren’t too happy about how apple is calling the shots and dictating conditions. And it looks as if google wants to start limiting carriers customization abilities and goes for a more uniform experience with ICS as well, which cant make them too happy neither. My point? I think it’s a game Microsoft can win, and might just do so without giving in to carriers (which they shouldn’t do, it most likely would damage the product i.e. skype integration, upgrade ability etc.), if they can hold on, let Nokia do the talking to carriers, and gain worldwide market share. If Europe, Asia and BRIC countries create scope, marketplace growth, and hype, it will backswap to the states eventually. And once Windows 8 is out, i am convinced the carriers will be faced with customers asking about windows phone anyways.
        Regarding OEMs, take a look at the mess that Android still is and consider Microsofts/Nokias combined patent portfolio, there are enough reasons for OEMs to keep a foot in the door with WP. And once the thing takes off, customers might just see Android devices with different eyes and ask for different UIs.

    • Anonymous

      Windows phones don’t support multicore and aren’t expected to until Q4 at the earliest.  You can’t even set custom MP3 ringtones on Mango – when that’s been on feature phones for years.  It just barely supports multitasking.  It just doesn’t have a USP and it needs one to get anywhere at all.

      Windows 8 is a different thing.  It’s reported the battery life on WoA 8 tablets was so bad in the fall that Steve Ballmer flew out to Qualcomm HQ and raged at them as if it were their fault.  I would provide a link, but the link was offensive due to containing a direct quote.  That’s not good.  And as for the WoI 8 tablets, well, nobody wants that on their tablet.

      It’s a bit early yet to call doom on W8 for mobile but, well, doom.

  • http://www.facebook.com/people/Jukka-Pekka-Suominen/543801831 Jukka-Pekka Suominen

    What are you smoking?

    “The Nokia merger with Microsoft”
    “Microsoft acquisition of Nokia mobility”

    None of those things have happened, yet you state them as facts in your post. WTF, dude?

    • Malcolm Williams

      read the article again…

  • http://www.facebook.com/people/Jukka-Pekka-Suominen/543801831 Jukka-Pekka Suominen

    “Nokia chairman – Risto Siilasmaa.”

    Umm, no.Risto Siilasmaa is CEO of F-Secure.

  • ECM2

    Does Microsoft want Windows Phone to be successful? NO it doesn’t. Despite the clamor for a Citrix Receiver for WP7, Microsoft and its partners has not released one up to now. This tells me Microsoft does not want WP7 to succeed in the enterprise, ergo Microsoft does not want WP7 to succeed as an all-around phone. Despite WP7 being all that impressive and already having 40,000 apps (and counting), Microsoft would rather have a discussion about imaginary things of the future (WP8, Win8, and x86-based products).  Microsoft’s attitude is to dwell on the past and the future – not on the present.  Past success can only flow into the future if you create a bridge in the present – unless you are a fan of time warps and worm holes such as Microsoft.

  • Anonymous

    Beautifully written article, insightful analysis.  There are many people posting articles about Windows Phone that seem to want to put any conceivable positive spin they can on it.  It’s time people started hearing the truth.

    It begins to look like Nokia’s patent portfolio will be stored in the same Bellevue basement filing cabinet as Sendo’s.  And that’s a shame.