Zune desktop software having issues with terms of service change

Update 2: The issue has been resolved, according to our tests and tweets by @ZuneSupport. Kudos to Microsoft for a speedy resolution.

Update: Neowin reports that Microsoft has put up a KB Article about this issue.

It is being reported widely on twitter that users of the desktop Zune software are unable to log in to their account. It seems that users are stuck in an endless loop of them accepting the terms of service, checking their communication preferences, and then the dialog pops back again.

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When trying to log in, these three screens loop endlessly

Locally stored content can be played back, but streaming or downloading content using the Zunepass is currently not possible. Zunepass users can use the web interface for the immediate music fix in the mean time.

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560 days ago by in news , zune | You can follow any responses to this entry through the RSS feed. You can leave a response, or trackback from your own site.
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Graduate student at Arizona State. Wp7 developer and enthusiast.

  • http://www.facebook.com/profile.php?id=542212615 Anthony Moore

    Australian User here (using a US Live Account) issue appears to be now resolved

    • http://www.wpsauce.com weemundo

      Few users just tipped us couple of minutes back regarding the above mentioned issue, looks like it still isn’t resolved for majority of users. 

  • jruss

    Had same issue, deleted everything in my browsing history, restarted zune and it worked.